Respect and protect the privacy of users. This Privacy Policy will explain how Infitac LLC uses the personal data collected from you when you use our website and services.
We know the importance of your personal data and will do our best to protect the security of them. We are committed to maintaining your trust and protecting your personal data by following the principles of lawfulness, fairness and transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity and confidentiality and accountability. We will take proper security measures to protect your personal data in accordance with common industrial security standards.
Content:
- Application scope
- What data do we collect?
- How do we collect and use your data?
- How do we share your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- How do we use cookies and how to manage your cookies?
- How do we transfer your data globally?
- How do we protect minors’ personal data?
- Privacy policies of other APPs/Platforms/Websites
- Changes to our Privacy Policy
- How to contact us
- Your right to lodge a complaint
1. Application scope
This Privacy Policy applies to the products and services provided by us related to our website.
It should be noted that this Privacy Policy does not apply to products and services provided by any third party, unless such third party processes your personal data according to this Privacy Policy. This Privacy Policy does not apply to other products and services for which we have set a separate privacy policy. Please be aware that if you provide personal data to a third-party website or use third-party products or services, the processing of your personal data will be subject to the privacy policy of such third party, for which we will not assume any legal responsibilities. Please be sure to read the privacy policy of such third party carefully before you provide any personal data.
2. What data do we collect?
Infitac LLC collects the following data:
- Contact information (name, email address, contact address, phone number.)
- Product information (model type, serial no., purchase date, fault description and related files)
- [Others if any]
3. How do we collect and use your data?
You directly provide us with some of the data we collect, including:
- You may provide us personal information by inputting data into our website, by corresponding with us by mail, phone, email or through other interactions with us.
- [We may also receive personal information from various third parties and public sources, including social media platforms, but only when permitted by law.]
We will use your personal information for the following purposes:
- Verifying your identity when you reach out to us or use our services.
- Provision and delivery of services to you.
- Sending statements and invoices to you, as well as collecting payments from you.
- Engaging in business communications with you.
- Conducting statistical analysis.
- Operating and enhancing our websites and services.
- Offering technical and customer support to you.
- Enforcing our legal rights and complying with legal requirements.
4. How do we share your data?
If you agree, we will share your data with our partner companies so that they may offer you their products and services.
5. How do we store your data?
Our Company securely stores your data in USA.
Our Company will keep your personal data only as long as it is necessary for us to provide you with our services, including after-sales support. Once it is no longer needed for these purposes, we will delete or anonymize it.
6. Marketing
Our Company would like to send you information about products and services which we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes.
7. What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
- The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
- The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request or exercise any of these rights, we have fifteen days to respond to you. Please contact us through the contact information on our official website
8. How do we use cookies and how to manage your cookies?
Cookies are text files placed on your device to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
Our Company uses the following cookies in a range of ways to improve your experience on our website, including:
- We use session cookies to provide you with session function;
- We use persistent cookies to keep the record of your use of website;
- We use auto-login credential cookies to retain your login information;
- We use multilingual cookies to provide you with multilingual services;
- We use pixel tags to track your use of website, and improve our Services by aggregating data related to using service and responding to lawsuits.
We do not use cookies or pixel tags for purposes other than those specified above, nor do we identify you through cookies or pixel tags. You can disable certain types of cookies through your browser settings, but disabling cookies may affect some of our Services.
9. How do we transfer your data globally?
This may involve transferring your personal data outside of the United States.Your personal data may be transferred, stored and processed in a country that is not considered to be one that provides the same level of protection of personal data as the laws of your country and may be available to the government of those countries under the legislation, in a request made in those countries. We implement appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to provide adequate safeguards for your personal data. For more information on the appropriate safeguards in place and to obtain a copy of these safeguards, please contact us at the contact information provided for in this Privacy Policy.
10. How do we protect minors’personal data?
Minors under the age of 16 are regarded as children. Where the child is below the age of 16, the processing of child’s data shall be lawful only if and to the extent that consent is given or authorized by the holder of parental responsibility (“Guardian”) over the child.
We do not target children as user of our website. If you, as the holder of parental responsibility over the child, believe that we have processed the child’s personal data, please contact us through the contact information on our official website. We will delete relevant data as soon as we verify the situation.
11. Privacy policies of other Websites
Our website may contain links to other Websites. Our Privacy Policy applies only to this website,. If you click on a link to another Websites, please be sure to read the privacy policy of such third party carefully before you provide any personal data.
12. Changes to our Privacy Policy
Our Company keeps its Privacy Policy under regular review and places any updates on Our Company’s platform or in other appropriate ways. This privacy policy was last updated on 6/01/2025.
13. How to contact us
If you have any questions about Our Company’s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
14. Your right to lodge a complaint
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the local data protection authority.